Good news first: if your Sony WF-1000XM5 used to sound massive and now sound thin, your earbuds are probably fine. Sony ships foam-style eartips in the box, and foam is a consumable: it seals brilliantly and then, after months of daily squeezing, it stops. Here's how to tell what's going on and what to do about it.
Why the XM5 fit changes over time
The XM5's stock polyurethane eartips behave like all foam: each insertion compresses the material, and thousands of compressions later it loses its slow-rebound bounce. A tired foam eartip doesn't expand back against your ear canal, so the seal opens. You notice it as three separate "faults": weaker bass, weaker noise cancelling and an earbud that works itself loose. One cause, three symptoms.
The XM5 is also a relatively big, heavy earbud. Weight amplifies every bit of lost grip: what a light earbud forgives, the XM5 punishes.
Check these before buying anything
- Look at the eartips. Compressed, shiny or cracked foam is spent foam. If they no longer spring back slowly after a squeeze, they're done.
- Redo the size test. Sony's Headphones app has an air-tightness test under 'Determine optimal eartips'. Run it per ear.
- Try the next size up. A slightly-too-big foam eartip usually beats a slightly-too-small one; it has more material to fill gaps with.
- Keep them clean and dry. Wipe with a dry cloth after workouts; moisture ages foam faster.
Replacing them: what to look for
Any replacement must do two things: seal your ear canal and clear the XM5's charging case. Our memory foam eartips for the WF-1000XM5 are shaped for its wide nozzle, come in four sizes plus a mix pack (handy when your ears disagree with Sony's size chart), and each set arrives sealed for hygiene:
Foam Eartips for Sony WF-1000XM5 - Memory Foam Eartips - foamigo®from €14.95View ear tips
Fitting foam correctly matters more than with silicone:
How long should eartips last?
Rule of thumb for any foam eartip, Sony's included: about three months of intensive use, longer if you rotate pairs or use them a few days a week. When bass and isolation fade, swap them; it's the cheapest audio upgrade you can buy.
Everything that fits your earbuds is on the WF-1000XM5 fit page, and the fit finder covers every other model.
About foamigo
From selling earbuds to fixing them
We sold thousands of wireless earbuds and kept hearing the same thing: great sound, shame they slip out. So we made memory-foam ear tips that take the shape of your ear. Straight from Amsterdam.
Read our story

