Simple: you have 30 days, and returning is always free. Try the ear tips; if they don't fit your ears or your earbuds, send them back and we refund the full amount within one working day of receiving your return.
How it works
- Register your return through our returns portal (the link is in your order confirmation email, or ask us at support@foamigo.com).
- You receive a free shipping label.
- Drop the package off at a parcel point near you. Done.
Prefer to declare a formal withdrawal? Use the withdrawal function: three fields, one tap, and a receipt by email. It works for 14 days after delivery, the legal withdrawal period; the free 30-day return covers the rest.
One honest request: order the mix pack if you don't know your size, rather than several sets to try. Foam ear tips that have been worn can't be resold, and that waste ends up priced into everyone's ear tips.
Exchanges
Wrong size? An exchange is free too, and the fastest route is the same returns portal; pick "exchange" instead of "refund".
Looking for delivery times?
Costs and delivery times per country are on the shipping page.