I received a set of 6 Eartips and half of them were damaged
I received a set of 6 Eartips and half of them were damaged. I reported this and asked for a good solution. Unfortunately I didn't hear anything back. A mitigating circumstance is that I later emailed to send them back because I was also going to return the Samsung Earbuds 3 pro. I didn't actually do either, though. So now I have a set of eartips with half damaged. The handling wasn't great because I didn't hear anything. The company contacted me the same day after this message. The mail hadn't been seen. Now n i g same day excellently solved. I really feel like a valued customer again now. Service is everything so I've adjusted my rating to 5 stars.

